FAQ
Find answers to common questions about our services.
Delivery time depends on the destination and package type. Typically, deliveries within Cilacap city take 1-2 business days.
Yes, we accept deliveries throughout Cilacap Regency and surrounding areas. For areas outside Cilacap Regency, please contact us for confirmation.
You can track your delivery status via our app or website. We also provide a tracking number to check your package location in real-time.
Yes, additional fees apply for remote areas. The fee is calculated based on distance and road conditions. Please contact us for more details.
If there's a delivery error, please contact our customer service within 24 hours. We will promptly process the return or replacement of the item.
Yes, we offer insurance for valuable items. The insurance cost depends on the item's value and the chosen coverage type.
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